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4 Attributes of Engaged Conversations

The ability to engage in conversation(s) leads to countless possibilities and opportunities. Whether those opportunities are in the classroom, the teacher's lounge, the CEO's office, the workspace, the coffee station, or on the sales floor - engaged conversations are important.



The following list provides "4 Attributes of Engaged Conversations" that I have learned that are critically important to the engagement process.

Be courteous.  Make it your goal to maintain the demeanor of any conversation.  Kindness communicates respect. 

Be calm.  Great leaders know that there is no substitute for remaining calm, even in the most challenging set of circumstances, remain calm.  Calmness communicates stability.

Be consistent.  When information is consistently, accurately, and fairly delivered; improvement, growth, and difficult situations being resolved can all occur. Consistency communicates clarity.

Be honest.  This means be free of deception, including, deceptions provided by your won perceptions  Honesty communicates transparency.

Crucial Conversations
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Final thoughts:
  • These attributes may be challenging to maintain, embrace the challenged and know they are worth it in the end!
  • It is up to me, as the person desiring "effective engagement" to model and maintain these ideals and behaviors.
  • It costs me nothing to be courteous, calm, consistent, and honest.  The benefits are immeasurable.
  • Read the book above!
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Failing to understand the attributes of an engaged conversation and their overall impact on "what" you do and "why" you do it, may slow both personal and organizational success and growth.
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As always – if you would like to learn more about this topic - or - book me to speak with your organization, operators are standing by!





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