Types of feedback on performance.
There are two types of feedback on performance. First is "opportunity-based feedback" and the other is "praise-based feedback." Both, when effectively and authentically delivered, can drive the engagement process to more meaningful levels.Effectively and authentically delivering "praise-based feedback" communicates the following:
Value.
When praise-based feedback is offered it communicates a message of value to the person receiving recognition. The primary message delivered is that others are "valuable and worth recognition."
Awareness.
When praise-based feedback is offered it communicates awareness to the actions and behaviors of the person receiving recognition. The primary message delivered is that "what is being done" is being noticed and it is not going unrecognized.
Gratitude.
When praise-based feedback is offered it communicates gratitude to the person receiving recognition. The primary message delivered is gratefulness for others and their contributions, actions, and behaviors.
When effective and authentic "praised-back feedback" is an ongoing cultural expectation, engagement has an opportunity to soar.
As Ken Blanchard states in his book The Heart of a Leader, "people who feel good about what they are doing produce good results!"
Great engagers give effective and authentic praise-based feedback.
Failing to understand the value of praise-based feedback and its overall impact on "what" you do may slow both personal and organizational success and growth.
As always – if you would like to learn more about this topic - or - book me to speak with your organization, operators are standing by!
As always – if you would like to learn more about this topic - or - book me to speak with your organization, operators are standing by!
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